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Thank you for your {{thankYouPopup.isMonthly ? 'monthly' : ''}} donation of ${{ thankYouPopup.amount }}
You will be sent a confirmation email, but please check your junk folder if you cannot locate it. If you donated by direct debit please allow
up to five working days for your payment to clear before your receipt is issued.
You should expect to receive your pack in 10 – 15 business days, however there may be a slight delay in delivery due to external factors. During Christmas, we will waive the 5-day clearance period for direct debit and make an extra special effort to ensure that your pack arrives by Christmas Day if you order by 15 Dec (excl WA, NT, intl).
For urgent questions, please call our supporter relations team on 1800 032 551.