Terms & Conditions

Postage and Delivery
We aim to dispatch your pack within five business days of time of order. For Australia wide standard deliveries please allow up to 14 days for delivery.

Please note that your order may be sent in more than one parcel.

We do not send adoption orders to overseas addresses.              

International donors
International donors, please check with your financial institution regarding fees and charges.

Tax Deductions
Donations of $2 or more are tax deductible for Australian residents. For adoptions, the toy value cannot be claimed as a tax deductible gift. A 'market value' for the toy will be deducted from the total gifts you kindly make in the first 12 months of your adoption to account for this. This deduction will only be made once.

Information for under 18s
If you are under 18 and placing an order with your parent’s credit card, be sure to obtain your parent's or guardian's permission before you send any information about yourself (your name, address, e-mail address, etc.) to us or anyone else over the Internet. We encourage parents to get involved with their children's usage of the Internet, and to be aware of the activities in which they are participating.

Smile and #SaveQuokkas Mobile Terms & Conditions

SMS Number: 0437 644 978
PROGRAM NAME: WWF Smile and #SaveQuokkas
CAMPAIGN DURATION: Tuesday September 6 – Monday September 12. 2016
SMS msg freq – maximum 4msg
MMS msg freq - maximum 4msg
PRICING: Standard carrier Msg and Data rates may apply.
PRIMARY CONTACT: Toll free on 1800 032 551 or enquiries@wwf.org.au
Text: “STOP” to 0437 644 978 to opt-out..
Terms and Conditions & Privacy Policy
By texting a picture of myself to 0437 644 978 from my mobile number, I agree to receive marketing text messages and MMS messages generated by an automated dialler from WWF-Australia to this number. I understand that consent is not required to make a purchase. This promotion is available to anyone aged 18 years and over with a mobile number account based in Australia. Inappropriate or offensive images or messages will be deleted.

To Opt-Out (discontinue service), text “STOP” to 0437 644 978 from your mobile device. You will not receive any additional messages.
To get help, text “HELP” to 0437 644 978 or email enquiries@wwf.org.au or call 1800 032 551
This is a standard rated, non-premium service. Msg&Data rates may apply.

WWF-Australia will not be liable for any delays in the receipt of any SMS or MMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator. High volumes of messages to this number may result in a small delay in receiving your Smile and #SaveQuokkas selfie however all SMS photos received before 5pm (Aust-EST) on Wednesday September 7 will be actioned.

WWF-Australia respects your privacy. We only use your personal and sensitive information for the reason we collect it as set out above and for the purpose(s) for which it was collected, or as otherwise permitted by law.

We will not disclose the above information that we collect to affiliates or third parties without your consent.
For full details of WWF-Australia’s privacy policy, please click here: Privacy Policy
Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.
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