Terms & Conditions

Postage and Delivery
We aim to dispatch your pack within five business days of time of order. For Australia wide standard deliveries please allow up to 14 days for delivery.

Please note that your order may be sent in more than one parcel.

We do not send adoption orders to overseas addresses.              

International donors
International donors, please check with your financial institution regarding fees and charges.

Tax Deductions
Donations of $2 or more are tax deductible for Australian residents. For adoptions, the toy value cannot be claimed as a tax deductible gift. A 'market value' for the toy will be deducted from the total gifts you kindly make in the first 12 months of your adoption to account for this. This deduction will only be made once.

Information for under 18s
If you are under 18 and placing an order with your parent’s credit card, be sure to obtain your parent's or guardian's permission before you send any information about yourself (your name, address, e-mail address, etc.) to us or anyone else over the Internet. We encourage parents to get involved with their children's usage of the Internet, and to be aware of the activities in which they are participating.


WWF-Australia respects your privacy. We only use your personal and sensitive information for the reason we collect it as set out above and for the purpose(s) for which it was collected, or as otherwise permitted by law.

We will not disclose the above information that we collect to affiliates or third parties without your consent.
For full details of WWF-Australia’s privacy policy, please click here: Privacy Policy
Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.
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